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Is something wrong with your product? Write to us and we will help you
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Your satisfaction is our priority


If you have encountered a problem with our product or service, please fill in the form below.
Thanks to your report, we will not only be able to help you solve the problem, but also improve our services and avoid similar situations in the future.

IMPORTANT:
To enable us to process your complaint efficiently, please complete the form below carefully.
Include all relevant information about the problem you are reporting so that we can deal with your request quickly and efficiently.




Your details:


NAME / COMPANY NAME
EMAIL
PHONE
ADDRESS
BANK ACCOUNT NUMBER

Subject of complaint:


DATE OF PURCHASE / DATE OF INSTALLATION
NAME AND QUANTITY OF THE GOOD / NAME OF THE SERVICE
PRICE OF GOODS / SERVICES
INVOICE / RECEIPT NUMBER
ADD A COPY OF THE INVOICE / RECEIPT

Content of the complaint notification:


DESCRIPTION OF THE DEFECT
DATE OF DISCOVERY OF THE DEFECT

HOW TO HANDLE A COMPLAINT



THE CLAIMANT'S REQUEST